WHAT IS YOUR RETURN POLICY?
Because your purchase is custom printed exclusively for you, it will only qualify for replacement, return or refund if:
(i) The products have been crashed or damaged.
(ii) The print quality is blurry or not the same as pictures in our website.
(iii) Different design or size from your order.
If your purchase meets the above criteria, email us as soon as possible, preferably no later than 10 days after the delivery date at email@example.com including:
- Your order number and the email address registered to the shipping information.
- Photo(s) of the affected items(s). Please include a photo of the whole item and any other photos that may help identify the issue, including photos for:
Canvases: send us an image of the entire canvas laying on a flat surface.
Blankets: include pictures of both the front and the back of the blanket.
Other items: a photo that shows the whole product as well as any relevant closeups.
- Any other relevant information.